IT Infrastructure Documentation
AI-gestütztKnow exactly what you have — documented, mapped, and always current.
IT infrastructure grows organically — servers accumulate, network configurations become complex, cloud resources sprawl across providers, and the only person who knew how the VPN was configured left last year. We create comprehensive, structured documentation of your entire IT environment: what you have, how it's configured, how it connects, and how to recover when things go wrong. Living documentation that evolves with your infrastructure.
Network & Infrastructure Mapping
Complete network topology documentation — physical and logical diagrams, VLAN configurations, firewall rules, routing tables, DNS structure, VPN tunnels. Server inventory with hardware specifications, OS versions, installed services, and resource utilization. Cloud resource documentation across AWS, Azure, GCP — instances, storage, networking, IAM policies, cost allocation. Data center layouts with rack diagrams and cabling documentation.
Configuration & Baseline Documentation
Documented configuration baselines for all critical systems — servers, network devices, security appliances, cloud services. Infrastructure-as-Code documentation (Terraform, Ansible, Docker Compose) with explanation of design decisions. Environment comparison matrices showing differences between development, staging, and production. License inventory with renewal dates, allocation, and compliance status.
Disaster Recovery & Operational Runbooks
Disaster Recovery Plans (DRP) with step-by-step recovery procedures for every critical system. Backup documentation — schedules, retention policies, restoration procedures, and verification processes. Operational runbooks for routine maintenance — patching, certificate renewals, capacity management, monitoring alert responses. Escalation procedures with contact matrices and decision trees for incident response.
Security & Compliance Documentation
Security architecture documentation — access control policies, network segmentation, encryption standards, authentication flows. Asset classification and data flow diagrams showing how sensitive data moves through your infrastructure. Compliance mappings to ISO 27001, NIS2, and industry-specific requirements. Change management documentation with approval workflows and audit trails. All documentation structured for regulatory audits and security assessments.
Wichtigste Highlights
- Complete network topology and infrastructure diagrams
- Server and cloud resource inventory with configurations
- Disaster recovery procedures with step-by-step runbooks
- Security architecture and access control documentation
- Infrastructure-as-Code documentation and baselines
- Compliance-ready documentation for ISO 27001 and NIS2
Warum ESKOM.AI?
Know exactly what you have — documented, mapped, and always current.
Automatisierte Asset-Erkennung
Wir scannen die Infrastruktur und generieren automatisch Netzwerkkarten, Asset-Listen und Abhängigkeitsdiagramme. Immer aktuell, weil automatisiert.
Betriebs- & DR-Verfahren
Wir dokumentieren Betriebsverfahren, Disaster-Recovery-Pläne und Runbooks — Schritt für Schritt, mit Rollen und Verantwortlichkeiten.
Audit-bereite Dokumentation
Dokumentation vorbereitet für Prüferanforderungen — ISO 27001, NIS2, Standards für kritische Infrastrukturen. Jedes Dokument mit Versionierung und Änderungshistorie.
IaC & Configuration as Code
Wir dokumentieren Infrastruktur als Code — Ansible, Terraform, Docker Compose. Infrastruktur wird selbstdokumentierend und wiederholbar.
Wissenstransfer
Wir eliminieren den Bus-Faktor — Infrastrukturwissen lebt nicht in den Köpfen weniger Personen, sondern in zugänglicher, aktueller Dokumentation.