Frequently Asked Questions

ESKOM.AI is a Polish technology company specializing in business process automation using artificial intelligence. We deliver multi-agent systems, consulting platforms, analytical tools, and enterprise solutions — from IT audits to fully automated software development.

Our services are designed for medium and large enterprises, consulting firms, public institutions, and organizations looking to automate repetitive processes, increase operational efficiency, or implement AI in their operations.

A multi-agent system is an architecture where dozens of specialized AI agents collaborate to perform complex tasks. Each agent has a defined role — e.g., business analyst, DevOps engineer, security specialist — and communicates with other agents within an orchestrated workflow.

We offer a wide range of services: AI-powered software development, multi-agent systems, process automation, data analytics, security audits (GDPR, NIS2, EU AI Act), system integration, legacy modernization, code reviews, technical documentation, web development, and project management.

Yes. We offer comprehensive audits: IT security, GDPR compliance, NIS2, EU AI Act, source code reviews, penetration testing, business process audits, compliance monitoring, and SIEM/SOC and PAM/DLP implementation.

Our process is largely automated using AI systems. It covers the full cycle: from requirements analysis, through architecture, implementation, testing (unit, integration, E2E, UI, security, performance), to deployment and monitoring. Quality control is applied at every stage.

We select technologies based on project needs. We work with leading AI models, modern web frameworks, databases, containerization, and orchestration systems. The key principle is that technology serves the business goal — not the other way around.

Yes. We offer deployments with AI models running locally (on-premise), without sending data to external servers. This is ideal for organizations with data confidentiality requirements, industry regulations, or data sovereignty needs.

Yes. We actively implement EU AI Act requirements (EU Regulation 2024/1689) across all our products. This includes AI risk classification, transparency (labeling AI-generated content), technical documentation, and compliance procedures.

We start with a free consultation to understand your needs. Then we prepare a solution proposal with a timeline and pricing. We work iteratively — regularly presenting progress and collecting feedback. After deployment, we offer support and maintenance.

Pricing depends on the scope and complexity of the project. We offer both fixed-price projects and subscription-based collaboration. Contact us for a free estimate tailored to your needs.

Yes. We provide technical support, system monitoring, updates, and ongoing development of deployed solutions. Our systems are designed for autonomous operation — with automatic monitoring, alerts, and self-healing mechanisms.