IT Infrastructure Documentation
Assiste par l'IAKnow exactly what you have — documented, mapped, and always current.
IT infrastructure grows organically — servers accumulate, network configurations become complex, cloud resources sprawl across providers, and the only person who knew how the VPN was configured left last year. We create comprehensive, structured documentation of your entire IT environment: what you have, how it's configured, how it connects, and how to recover when things go wrong. Living documentation that evolves with your infrastructure.
Network & Infrastructure Mapping
Complete network topology documentation — physical and logical diagrams, VLAN configurations, firewall rules, routing tables, DNS structure, VPN tunnels. Server inventory with hardware specifications, OS versions, installed services, and resource utilization. Cloud resource documentation across AWS, Azure, GCP — instances, storage, networking, IAM policies, cost allocation. Data center layouts with rack diagrams and cabling documentation.
Configuration & Baseline Documentation
Documented configuration baselines for all critical systems — servers, network devices, security appliances, cloud services. Infrastructure-as-Code documentation (Terraform, Ansible, Docker Compose) with explanation of design decisions. Environment comparison matrices showing differences between development, staging, and production. License inventory with renewal dates, allocation, and compliance status.
Disaster Recovery & Operational Runbooks
Disaster Recovery Plans (DRP) with step-by-step recovery procedures for every critical system. Backup documentation — schedules, retention policies, restoration procedures, and verification processes. Operational runbooks for routine maintenance — patching, certificate renewals, capacity management, monitoring alert responses. Escalation procedures with contact matrices and decision trees for incident response.
Security & Compliance Documentation
Security architecture documentation — access control policies, network segmentation, encryption standards, authentication flows. Asset classification and data flow diagrams showing how sensitive data moves through your infrastructure. Compliance mappings to ISO 27001, NIS2, and industry-specific requirements. Change management documentation with approval workflows and audit trails. All documentation structured for regulatory audits and security assessments.
Points cles
- Complete network topology and infrastructure diagrams
- Server and cloud resource inventory with configurations
- Disaster recovery procedures with step-by-step runbooks
- Security architecture and access control documentation
- Infrastructure-as-Code documentation and baselines
- Compliance-ready documentation for ISO 27001 and NIS2
Pourquoi ESKOM.AI ?
Know exactly what you have — documented, mapped, and always current.
Découverte automatisée des actifs
Nous scannons l'infrastructure et générons automatiquement des cartes réseau, des listes d'actifs et des diagrammes de dépendances. Toujours à jour, car automatisé.
Procédures opérationnelles & DR
Nous documentons les procédures opérationnelles, les plans de reprise après sinistre et les runbooks — étape par étape, avec les rôles et responsabilités.
Documentation prête pour l'audit
Documentation préparée pour les exigences des auditeurs — ISO 27001, NIS2, normes d'infrastructures critiques. Chaque document avec versioning et historique des modifications.
IaC & Configuration as Code
Nous documentons l'infrastructure en tant que code — Ansible, Terraform, Docker Compose. L'infrastructure devient auto-documentée et reproductible.
Transfert de connaissances
Nous éliminons le bus factor — les connaissances sur l'infrastructure ne vivent pas dans la tête de quelques personnes, mais dans une documentation accessible et à jour.